Thank you for opting in to be a part of the Delfina Care program. We are partnering with your clinic to help deliver better outcomes for you and your baby. Download our app below and scroll down to read our frequently asked questions for further information.
If you do not have an iPhone or Android, or would like to use our app on your laptop or computer, you can use our app on a website here.
Delfina is a small startup dedicated to improving the health of you and your baby. We are building a data-driven care platform that guides you through your pregnancy journey, with personalized insights, lifestyle health management, and direct support from your care team.
We are partnering with your clinic so you can use Delfina’s pregnancy app, which will continuously evaluate your personal risks for pregnancy complications, helping you and your care team proactively intervene, and continually reassure you when everything is healthy and normal.
You can expect to receive a text, email, and/or phone call from our Delfina Guides. They will be working with your doctor to make sure you’re able to participate in the program to the best of your ability. If you don’t log into the app or enter data, your Guide will reach out to you to see how they can help. We’ll also let your doctor know. Entering your data is very important to your doctor.
Delfina does not give out medical advice. We are a bridge between you and your clinic, but we cannot answer medical questions. While we do have informational content on our app that has been approved by medical personnel, we are not directly part of your care team. If you have medical questions, please contact your clinic office. If you are having a medical emergency, please call 911 or go to the nearest hospital.
To participate in the program, you do not need health insurance.
Our Delfina Guides are here to help you navigate this program. As we are in beta testing, we have a few staff members called Delfina Guides to assist you in using the app and to help you stay on track with tracking your vitals each week. Delfina Guides are non-medical providers, so if you have medical questions, please contact your clinic office.
Yes, you may the leave the program at any time. If you choose to do so, please let us know by emailing firstname.lastname@example.org. When you leave, any information that could be used to identify you will be erased.
You can check out our user manual on how to navigate through the app here.
Your doctor recommends:
- Measure your weight at least once a week.
- Measure your mood at least once a week.
- Measure your symptoms at least once a week.
- Measure your blood pressure TWO times a day, once in the morning and once in the afternoon/night.
- Measure your blood sugar FOUR times a day, once in the morning before you eat, and once one hour after each meal.
If something is not working on the app, please either contact email@example.com (We are available from 8am - 5pm PST, Monday -Friday) or leave us a note in the feedback section of the app, located in the Profile section.
To set up your weight scale, take it out of the box, then place it on a level, hard surface. The blue, textured side should be facing up. Since this is a mechanical scale, it does not require batteries, nor does it need to be plugged in. To zero the scale, there is a small black plastic dial on the edge of the scale opposite the numeric display. Turn this dial until the zero is at the top center of the numeric display. Please consult the instructions in the box that your weight scale arrive in for more information.
You can update, but not delete, your weight and mood readings if you submit on the same day the first measurement was taken. Currently, users do not have the ability to edit or delete your measurements for our blood pressure or blood sugar trackers. We are building this feature and will make it available as soon as possible.
Wrap the blood pressure cuff around top half of your arm (left arm is preferred). The tubing coming off the cuff should be coming off the part of the cuff closer to your fingers. The tubing should rest on your forearm, and should be in line with your middle finger.
Sit in a chair with your feet flat on the ground. Rest your left arm on a table, palm facing up, such that the cuff is about the same level as your heart. The reading will be more accurate if you have been sitting still for a few minutes. Try to measure your blood pressure at the same time each day.
To start using your Smartmeter blood pressure cuff, please refer to the manual included in the device box and/or read through the Delfina-provided instruction card that you received at the office with your device.
Before taking a measurement: Wash your hands and the testing site (which will usually be a fingertip). Lancing the side of your fingertip usually causes less discomfort/soreness. Massage your hand to increase blood flow to your finger. After lancing your finger, avoid “milking” around the prick point; rather, massage the base of your finger towards the prick point to promote blood flow.
Do not use wet or damaged test strips. Keep the test strip bottle closed when not in use (test strips can be compromised by exposure to moisture).
The meter is designed to test on finger tips, but alternate site testing (AST) is possible - consult with your doctor first.
For more information, consult the manual that came with your blood glucose monitoring kit. To start using your Smartmeter glucometer, please refer to the manual included in the device box and/or read through the Delfina-provided instruction card that you received at the office with your device.
The CDC also has good information about best practices.
Everyone participating in the program will need a weight scale, provided to you by Delfina at no cost. You can pick one up at your participating clinic.
Your doctor may recommend for you to monitor your blood pressure and/or blood sugar, in which case you will be provided with a blood pressure monitor and a blood glucose monitor that you may pick up at the clinic, at no cost to you.
If you have a scale, blood pressure cuff, and/or blood glucose monitor at home that you prefer to use, you may absolutely do so, provided your equipment gives you accurate results. Currently, these devices are not connected (a connected device in one that automatically uploads your vitals). For the moment, you will need to enter your vitals manually into the app. We will integrate connected devices with our app in the future.
If you do not believe your scale is working, first consult the manual that came with the scale to ensure you have set up the scale correctly (it must be on a hard surface, and you must use the dial at the bottom of the scale for calibration). If you are still having issues, we recommend contacting your clinic and going in for a weight check; additionally, many drugstores and pharmacies have weight scales that are free to use. If these weight measurements still do not match your at-home scale, contact us at firstname.lastname@example.org for a replacement.
The blood glucose monitoring system kit you receive from Delfina includes the monitor itself, as well as a lancing device (with adjustable depth for thin vs. thick skin), 10 lancets, 10 test strips, a user's guide, and a carrying case.
The blood glucose monitor Delfina provides will only work with specific test strips. Please contact us at email@example.com and we can send you additional test strips.
The lancets in your kit are not proprietary to the kit you were given by Delfina. You may purchase lancets yourself, either online or from a drugstore, that are compatible with your lancing device. However, you may also contact us at firstname.lastname@example.org, and we can send you additional lancets.
If you do not believe your blood pressure cuff is working, first consult the manual that came with the cuff to ensure you have set up the cuff correctly and are using it correctly. Keep in mind that your blood pressure may fluctuate based on any number of factors, including time of day, stress level, and activity changes.
If you are still having issues, we recommend contacting your clinic and going in for a blood pressure check. During this visit, please bring the blood pressure cuff you were provided in order to check your cuff against the clinic’s equipment. If these blood pressure measurements still do not match, contact us at email@example.com for a replacement.
If you do not believe your glucometer is working, first consult the manual that came with the glucometer to ensure you have set up the scale correctly. Keep in mind that your glucose levels may fluctuate based on any number of factors, including time of day and types/quantities of food eaten recently.
If you are still having issues, we recommend contacting your clinic and going in for a glucose level check. If these weight measurements still do not match your at-home scale, contact us at firstname.lastname@example.org for a replacement.
Every program participant has access to a Delfina Guide. You will be emailed a link through which you may schedule appointments.
If you are having difficulties scheduling an appointment with the provided link, please email us at email@example.com. We are available from 8am - 5pm PST, Monday - Friday.
We use Google Meet for our virtual appointments. You may choose not to share your video if you prefer.
You do not need a Gmail account for video appointments with your Delfina Guide if you are accessing the appointment from your computer. To meet with your Delfina Guide on a mobile device, you will need a Gmail account.
Delfina Guides use Google Meet for check-ins. Please consult Google Meet's FAQ page for issues. If you are still having difficulties, email us at firstname.lastname@example.org. We are available from 8am - 5pm PST, Monday - Friday.
Yes. To opt out of reminder texts, reply “STOP” to your reminder text. You may opt out at any time. To opt back in, email email@example.com.