Objective: Support the operational deployments of the Delfina Care platform to users and oversee the operations of next generation care models.

About Us: Delfina provides a leading pregnancy care data platform to improve maternal and child health outcomes. Our Manager, Clinical Operations will work with the Operations team to operationalize the Delfina Care platform in our partner clinics and oversee the day-to-day implementation in Minnesota. Our Manager, Clinical Operations is someone who has excellent problem solving and communication skills and thrives in a fast paced, startup environment. 

Responsibilities:

• Work alongside the Clinical Operations team to liaise with the external clinic staff and internal employees to ensure the product is running as expected on a daily basis.
• Collaborate with the Operations team to deploy the Delfina Care platform at various clinical sites.
• Monitor and report on external clinic user experience continually.
• Create reliable, clear documentation with direction around policy and procedure, workflows, and communication with the staff.
• Evaluate existing procedures and workflows to ensure good fit, make recommendations as indicated for change.

Requirements:

• Experience: 3 years minimum, 4+ years preferred in managing delivery of care
• Healthcare background is a plus
• Experience overseeing operational workflows
• Strong communication and conversational skills
• Experience with Web and mobile technologies 
• Digital healthcare experience is a plus
• Medical practice/Health system operations is a plus
• US residence, hybrid position based in Minnesota, able to travel on an as-need basis (US-wide)

‍Compensation: The base salary range for this position for this full-time position in the United States is $80-90K, + medical/dental/vision benefits. While this range represents a wide variety of factors, including location, skills, experience, education, and training, new hires who meet most of the requirements above should expect to earn near the middle of the posted salary range.  ‍

Application process: Email resume and brief statement of interest to careers@delfina.com by December 15, 2023

Delfina provides equal employment opportunities (EEO) without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability